Privacy policy

 

Brand Name: Curly Sleek
Contact Number: 03000746022
Address: Lahore, Pakistan

At Curly Sleek, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing address

  • Payment-related details

  • Order history

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time spent on the website

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm orders and provide customer support

  • Respond to your questions or complaints

  • Send order updates and service messages

  • Improve our website, products, and customer experience

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with legal and business obligations

3. Payment Information

We do not store your full debit card or credit card details on our own servers. Payments made through third-party payment providers are processed securely through their systems, subject to their own privacy and security policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to others.

We may share your information only with trusted third parties when needed for business operations, such as:

  • Delivery and courier partners

  • Payment service providers

  • Website hosting or store management services

  • Customer support or technical service providers

  • Legal authorities, when required by law

These third parties only receive the information needed to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and remember your preferences.

Cookies may help us:

  • Keep the website running properly

  • Save user preferences

  • Analyze website performance

  • Improve future marketing and customer experience

You can disable cookies in your browser settings, but some parts of the website may not function properly.

6. Data Security

We take reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of online transmission or electronic storage is 100% secure. While we try our best to protect your data, we cannot guarantee absolute security.

7. Retention of Information

We may keep your information for as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Resolve disputes

  • Meet legal, tax, or accounting requirements

  • Improve customer service and store operations

8. Your Rights

You may contact us at any time to:

  • Request access to your personal information

  • Correct inaccurate details

  • Request deletion of your information, where applicable

  • Ask questions about how your information is used

To make such a request, contact us using the details provided below.

9. Third-Party Services and Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before sharing your information.

10. Marketing Communications

If you provide your contact details, we may send you promotional messages, offers, or product updates. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

11. Children’s Privacy

Our website and products are not intended for children without parental guidance. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Curly Sleek may update this Privacy Policy from time to time to reflect changes in business practices, services, or legal requirements. Any updated version will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Curly Sleek
Phone: 03000746022
Email: Curlysleek@gmail.com
Address: Lahore, Pakistan